Forum Discussion
If I want to watch any of my chanels I have to subscribe everyday
Hi, I hope people can help me here.
My life has been a nightmare since I moved out of the house and transferred my Telus service to a different address. During the entire time, I could not watch my subscribed channels, as I would say I needed to subscribe manually on the tv if I wanted to watch on my TV. Telus never fixed that, during the first 3 weeks I tried to solve with them and apparently is a back problem, but nobody never fixed it. So I spent 3 months manually subscribing to each channel in my package. The problem now is that I have to make a new subscription every day if I want to watch a channel. Does anybody have a similar situation? I am about to give up my services and cancel them.
Detail: When I moved from Optik to Smart Box, my box was changed without request. Before that, I never had any issues with my Telus.
2 Replies
Does anybody have a similar situation? I am about to give up my services and cancel them.
Yes many have cancelled or said they would for the same reasons
Yeah, the only thing stopping me from doing so is the fee I must pay because of my two-year agreement. But honestly, spending money and trying to get better service from another company is better.
