Forum Discussion

Hawkboy71's avatar
Hawkboy71
Neighbour
2 months ago

I just want to use my own router but I have optik TV and a boost in the way.

SO here goes... I have1 gig telus fibre internet and optik TV. The Fibre comes into my ground floor garage to an ONT that pipes it through Coax to my second floor (No, I cant run network cable to m...
TELUS_Support's avatar
TELUS_Support
Icon for Official Support Team rankOfficial Support Team
2 months ago

Here’s how it works with Telus Fibre and Boost devices:

  • Optik TV over Coax (MoCA):  The Telus Boost acts as the MoCA bridge that carries the TV signal from your ONT over coax to your PVRs. Without the Boost (or another MoCA bridge), your Optik TV will not work, because the coax connection from the ONT needs that interface.
  • Double NAT issue: Currently, your Linksys router is behind the Telus Boost, which is why you’re seeing double NAT. This can cause connectivity issues for gaming, VPNs, and port forwarding.
  • Bridge options: The Telus Boost cannot go into bridge mode. To avoid double NAT, the only way is to:
    • Keep the Boost in router mode to maintain the MoCA TV signal.
    • Connect your Linksys router to the Boost and configure it in access point mode, or adjust your network to minimize double NAT issues.
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