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Hawkboy71's avatar
Hawkboy71
Neighbour
2 months ago

I just want to use my own router but I have optik TV and a boost in the way.

SO here goes...
I have1 gig telus fibre internet and optik TV.
The Fibre comes into my ground floor garage to an ONT that pipes it through Coax to my second floor (No, I cant run network cable to my second floor). At my home theatre the coax screws in to a (Moca?)in my telus Boost.  From the Telus boost I have a cat6 to a switch where I have EVERYTHING I run in my house connected from a Linksys Wifi router and mesh system and various other devices and a couple rooms that are hard wired and one more cat 6 going to my optik cable PVR.  I do not use the telus wifi from the boost at all.

Here's my issue. How do I eliminate that boost without losing my optik cable TV?  Can I bridge the ONT and still have my optik cable working? Does the boost cause problems being the only way I can connect the Coaxial cable coming from my ONT?
I'm running into problems with what I think is a double nat situation. I know enough to know two routers cause problems but not enough to fix it.  I just want an internet signal going into my own linkys router system with no telus equipment getting in the way but I unfortunately need that Telus Optik cable to work too.
What can I do?
My Linksys system covers a very large house and I need it.  

2 Replies

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team

    Here’s how it works with Telus Fibre and Boost devices:

    • Optik TV over Coax (MoCA):  The Telus Boost acts as the MoCA bridge that carries the TV signal from your ONT over coax to your PVRs. Without the Boost (or another MoCA bridge), your Optik TV will not work, because the coax connection from the ONT needs that interface.
    • Double NAT issue: Currently, your Linksys router is behind the Telus Boost, which is why you’re seeing double NAT. This can cause connectivity issues for gaming, VPNs, and port forwarding.
    • Bridge options: The Telus Boost cannot go into bridge mode. To avoid double NAT, the only way is to:
      • Keep the Boost in router mode to maintain the MoCA TV signal.
      • Connect your Linksys router to the Boost and configure it in access point mode, or adjust your network to minimize double NAT issues.
  • That should read I only have a cat6 going from my Telus boost to a 2.5gb switch and another cat 6 from the boost to my Optik TV PVR.

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