Forum Discussion
FuzzyLogic
Community Power User
Community Power UserI just learned Telus is migrating webmail to Gmail!
I suspect this is related to email issues Telus had in August but that's speculation on my part. I was trying to modify my Junk mail settings for Webmail and can't seem to find the settings to change...
OMG it's been the day from hell with this migration. I have been an outlook user for years set up my new gmail with my existing telus email. No contacts came over and no saved folder emails. I held on chat for over an hour to be told I had to speak to technical support no transfer went through or no estimated time frame. Must say I'm not impressed!
To Dar11
Can you tell me if you were ever. finally able to get into your offline/local emails? We are having a horrible time with this. Can’t get into any folders either nor any business contacts plus absolutely NO help from Telus or Google! OMG. On top of that No Tech support will come to the house due to COVID!
Can you tell me if you were ever. finally able to get into your offline/local emails? We are having a horrible time with this. Can’t get into any folders either nor any business contacts plus absolutely NO help from Telus or Google! OMG. On top of that No Tech support will come to the house due to COVID!
- If you click on the square of nine dots at the upper right of your screen, it will come up apps. Pick contacts and your contacts should be there. Cannot help u on the folder problem.
- Nothing shows in contacts at all.
Have done the shut down & start up, etc. “ZIP”
Absolutely no stored Email folders are accessible or contacts. Can’t get into our MS Outlook 2010 as it is frozen. I understand this was done on purpose. We are not tech savvy and usually have a computer person come to help. Not one iota of assistance from Telus help lines or Google online help - we should be sending all our computer Tech costs and all our loss of business Costs in a big bill to Telus!
Those of us who are having all these major problems and headaches with Telus/Google mass migration should be put back the way it was! Then either get a new separate Google Mail that doesn’t affect all our hard work. Or .... perhaps go to Shaw mail! What a mess!- I hear you! I've come to the conclusion the only way to get your contacts into gmail is to laboriously transfer them by hand, a ton of re-typing. And now Telus has announced it will no longer support Call Reveal and if you want to intercept nuisance calls you're going to have to switch to a new platform, for which they're probably going to ask you to pay. The 'reason' given is that their 'technology no longer supports Call Reveal', which is a load of BS. Their technology can do whatever they ask it to do. It cunningly offers telemarketers all kinds of ways to get at you so that you have to pay to stop them. The arsonist masquerading as the Fire Brigade.Sadly, switching to an alternative provider probably isn't going to help. The entire telecom industry is sourced from the same workforce, they just move from one inept company to another, bringing with them entrenched telecom culture. And don't bother trying to get the CRTC involved. Same people, in government suits, snoozing around within a comfortable bureaucracy doing nothing and getting well-paid for it. I know, I was in the industry for nearly ten years, an incredibly frustrating experience.
