Forum Discussion
FuzzyLogic
Community Power User
Community Power UserI just learned Telus is migrating webmail to Gmail!
I suspect this is related to email issues Telus had in August but that's speculation on my part. I was trying to modify my Junk mail settings for Webmail and can't seem to find the settings to change...
OK, so I know many people who have received emails from Telus saying they're switching to Gmail, some people have done whatever is involved and are saying they can't continue using their MS Outlook on their PC's, anyone know what's going on?
One of my buds sent me the email Telus sent him, it looked to me like Telus is only switching to Gmail for web-mail, is this not the case?
I wanna know in advance since neither me or my wife has received this email, we're both retired Telus employees and have been using MS Outlook for decades.
First I’ve heard of this. Have not received any e-mail from Telus.
- BrandonT
TELUS Team Member
Hi starchoice ,
You will receive an invitation from us. Follow the prompts in the email to securely choose the details of your migration, including your preferred migration date. Please note that due to the number of customers who use TELUS email today, we will be migrating all accounts using a phased approach. You will receive an invitation anywhere from June to September 2020. Can’t wait to get your invite? You can get an early access pass through the My Wi-Fi app. This app is free and it helps you take control of your TELUS Wi-Fi
Click Here to learn more about the TELUS Webmail to TELUS email powered by Google migration.
TELUS Employee & Neighbourhood Volunteer :black_small_square: Found this post helpful? Let others know by clicking [❤️ Like] or [Accepted Solution].
So i migrated on my imac but google rejects my password on all my other devices (MACBOOK PRO, ipad, iphone) How do I get out of this mess?
Were you told to do the change over? Neither me not my wife have received that email yet and we plan to be away for most of September.
- This message mentions getting an early access pass through the My Wi-Fi app. I've installed the app and looked around, but I'm not finding any mention of email migration. What are the steps to actually get the early access pass?
I did not receive any notice but both my hubby and my emails stopped working on all our devices June 30th. On a chat with Telus right now and they can’t even find our email addresses! So frustrating!!
Maybe the notification emails went to your spam or junk folder?
