Forum Discussion
FuzzyLogic
Community Power User
6 years agoI just learned Telus is migrating webmail to Gmail!
I suspect this is related to email issues Telus had in August but that's speculation on my part. I was trying to modify my Junk mail settings for Webmail and can't seem to find the settings to change...
Fisherguy
6 years agoLeader
OK, so I know many people who have received emails from Telus saying they're switching to Gmail, some people have done whatever is involved and are saying they can't continue using their MS Outlook on their PC's, anyone know what's going on?
One of my buds sent me the email Telus sent him, it looked to me like Telus is only switching to Gmail for web-mail, is this not the case?
I wanna know in advance since neither me or my wife has received this email, we're both retired Telus employees and have been using MS Outlook for decades.
Nighthawk
Community Power User
6 years agoThere are already several discussions on the move to Gmail on the forums. Telus is switching all email to Gmail. Webmail is just a way to access the Telus email through a browser. Users that have been moved to Gmail will now have to log in to Gmail using their Telus email username and password. More info on the changes: https://www.telus.com/en/bc/support/article/telus-email-transition-general-information
Outlook should still work but users have to change all the server settings. For example: https://www.telus.com/en/bc/support/article/set-up-telus-email-on-your-computer-using-outlook-2016-google. Advanced users may even get POP3 working if they know how to enable it in the Gmail settings.
- Just_LH5 years agoAmbassador
"Webmail is just a way to access the Telus email through a browser."
Is it?
The mail support will be provided by Telus?
Am I gonna be able recover my email in case I forgot the password? Because if you mess up your Gmail....goodbye!
I know as I have an email that is forwarded to me after 10 years, yet I can't log in. No such support from Google.
- Warden6 years agoNeighbour
So I have now migrated all of my email accounts over to Google
How do I disable my old Telus emails from Outlook and stop the most annoying pop-up messages telling my that my settings are out of date?
- NFtoBC6 years ago
Community Power User
Remove / delete the Telus account in your Outlook Application.
- Longtime_user6 years agoNeighbour
Tried the first link and it Telus said "It looks like we can't find that page".
Now what to do and where to go?
- NFtoBC6 years ago
Community Power User
It may be that they’ve ended the early access, now that they are in the midst of the rollout.