Forum Discussion
FuzzyLogic
Community Power User
Community Power UserI just learned Telus is migrating webmail to Gmail!
I suspect this is related to email issues Telus had in August but that's speculation on my part. I was trying to modify my Junk mail settings for Webmail and can't seem to find the settings to change...
FuzzyLogicCommunity Power User
Community Power UserI don't envy the people involved in this migration. Unfortunately they are planned by technical people and communication isn't always their strongest point. Given the impact of the migration hopefully that will improve.
Making front line staff and customers aware of the issues/changes goes a long way to alleviating frustrations many people are likely to experience.
Reply to FuzzyLogic
Even better would be to TEST prior to implementation. It's gone from bad to worse. Now I'm getting attachments x6 on my cell. (Send me 5 attachments and I get 30). I have been so loyal to telus for so long. What a total fool I've been!
Telus should make T-shirts for all employees and customers with their new service motto:
IF THERE'S A HARDER, STUPIDER, MORE CONVOLUTED WAY TO DO IT - WE'LL FIND IT!
(Unofficial motto of the former Soviet Union)
