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Justjunkjim's avatar
Justjunkjim
Neighbour
2 months ago

I didn't order Optik tv

I didn't  order  telus TV  but they delivered it . 
 I sent it back . 
 Telus shipment  doubled  so I sent it back.  
 I  did order home phone ,  but it seem that telus does not supply  the type I requested in my area .  The tech had no idea about the home phone order or that equipment.  
 Now I  have given up on telus home phone . 
 Im new to telus .  Not impressed yet . Maybe they will see this and  impress me with a response. 

1 Reply

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team

    Hi there, we’re really sorry to hear about the experience you’ve had so far. That’s definitely not the first impression we want to leave. It sounds like there was some confusion with your recent orders and deliveries. Please send us a private message with your account number and contact information, and we’ll review your file.