Forum Discussion
TommyL
5 years agoNeighbour
I am gonna move to the new home and have some questions about the telus internet.
I am gonna move to the new home and have some questions about the telus internet. ↑↑↑↑↑ My new home is using this ONT ↑↑↑↑↑ My current home is using NOKIA ONT...
- 5 years ago
The Nokia is newer, but the ONT is considered part of the house, and is supposed to stay.
Older installations included the battery if phone services are on fibre. Recent installations only include the battery backup if the customer does not have a cellular plan.
Yes, you can take the T3200M with you to your new house.
TommyL
5 years agoNeighbour
"The Nokia is newer, but the ONT is considered part of the house, and is supposed to stay."
Can I ask Telus to change the ONT to the newer ONT, the Nokia one?
"Older installations included the battery if phone services are on fibre. Recent installations only include the battery backup if the customer does not have a cellular plan. "
I don't quite understand. Did you mean Alcatel ONT with the battery is for phone service on fibre and the Nokia ONT without battery is no phone service only the internet service?
"Yes, you can take the T3200M with you to your new house."
Can I connect the T3200m modem to the wall when the fribe internet service is activated in my new home which is using the Alcatel ONT?
Can I ask Telus to change the ONT to the newer ONT, the Nokia one?
"Older installations included the battery if phone services are on fibre. Recent installations only include the battery backup if the customer does not have a cellular plan. "
I don't quite understand. Did you mean Alcatel ONT with the battery is for phone service on fibre and the Nokia ONT without battery is no phone service only the internet service?
"Yes, you can take the T3200M with you to your new house."
Can I connect the T3200m modem to the wall when the fribe internet service is activated in my new home which is using the Alcatel ONT?
polecat
5 years agoAll-Star
TommyL Your copper tel wires in house are hooked to he ont via pots 1 or 2........... 3200 via cate cable........... you have tel but not when power is off. That what the battery backup is for and it will go dead if you use the phone to much. If the power is out your phone will work but not your internet because your 3200 has no power.
- LisaO5 years agoNeighbourIs there a way to supply the backup power to the 3200 as well?
- WestCoasterBC5 years agoCPU Alum
LisaO You could purchase a backup UPS to power the T3200
- LisaO5 years agoNeighbourYa that looks like the only option