Forum Discussion
Altaf1
2 months agoNeighbour
Huge Price Difference
I am so upset seeing that I am paying twice the amount for Home internet and a landline than what 3 of my close friends paying. I have come to the stage of canceling Telus service altogether and go ...
Altaf1
2 months agoNeighbour
Not quite, all these friends are also old customers of telus. And why should be a difference of double between 4 customers in neighborhoods close to each other in Vancouver.
Secondly, what is the loyalty phone number 🤔
FuzzyLogic
Community Power User
2 months agoIt's hard to say why there are discrepancies without access to their billing information. You would need to see what services they have and what they are paying for them.
I would call 1-888-811-2323 and ask for loyalty and retention.