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atelususer7's avatar
atelususer7
Neighbour
9 months ago
Solved

How to connect Unify Cloud Gateway Fibre to Telus NH20A via bridge mode.

I want to use the Unify Cloud Gateway Fiber (UCG-Fiber) to service the internal LAN and the Unify Access Points. Telus Network Access Hub (NH20A) Bridge mode 10G port --> Unify Cloud Gateway 10G WAN...
  • C_Fun's avatar
    C_Fun
    8 months ago

    A couple of things to double-check:

    • Ensure the WAN on your Unify Cloud Gateway is set to DHCP, not PPPoE, when connected through the NH20A in Bridge Mode.
    • Make sure the bridge is enabled specifically on the 10G port of the NH20A (only that port will pass the WAN IP directly).
    • Confirm that the Unify Cloud Gateway is not still caching your previous PPPoE config. A reboot after switching to DHCP usually helps.
C_Fun's avatar
C_Fun
Icon for Community Manager rankCommunity Manager
8 months ago

A couple of things to double-check:

  • Ensure the WAN on your Unify Cloud Gateway is set to DHCP, not PPPoE, when connected through the NH20A in Bridge Mode.
  • Make sure the bridge is enabled specifically on the 10G port of the NH20A (only that port will pass the WAN IP directly).
  • Confirm that the Unify Cloud Gateway is not still caching your previous PPPoE config. A reboot after switching to DHCP usually helps.
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