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izeric's avatar
izeric
Neighbour
4 years ago
Solved

How to change my T3200M modem's subnet Mask

I had to relocate my personal nas from another home to my new place. As a result, my NAS is no longer detected in my new home network. I have read that its because the telus modem has a different subnet mask. My nas has a subnet mask of 255.255.252.0, while the telus modem is 255.255.255.0. How can i get these two devices to talk to another and restore my ability to use my NAS?

 

  • FuzzyLogic's avatar
    FuzzyLogic
    4 years ago

    I don't think this is a subnet mask issue. I'm seeing the opposite in my environment. The Telus router is 255.255.252.0 and my NAS has 255.255.255.0. If you haven't done it yet I would recommend a static IP address for your NAS.

     

    Can you connect to it via it's IP address with a web browser?

2 Replies

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  • xray's avatar
    xray
    Hero
    4 years ago

    Is your NAS currently configured to us DHCP? If not then that is part of the problem.

  • FuzzyLogic's avatar
    FuzzyLogic
    Icon for Community Power User rankCommunity Power User
    4 years ago

    I don't think this is a subnet mask issue. I'm seeing the opposite in my environment. The Telus router is 255.255.252.0 and my NAS has 255.255.255.0. If you haven't done it yet I would recommend a static IP address for your NAS.

     

    Can you connect to it via it's IP address with a web browser?

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