Forum Discussion
How long for Refund?
I canceled my home services about 2 months ago. Because Telus asks for bill payment for services not yet received, I had a refund of over $100 dollars to be issued to me. About a month ago, I called ...
dru
Community Manager
Community ManagerRylant It may not have been explained to you properly - sorry if that's the case. The 90 day period is basically the account running through the closing process and ensuring there isn't any unbilled charges that haven't made its way through yet - it takes a few billing cycles to determine this. After the third billing cycle has closed, that's when the system will determine an "all clear" and automatically issue the check.
