Forum Discussion

Deebee's avatar
Deebee
Neighbour
6 months ago

How does one account get cancelled without your authorization or awareness

My Account gets cancelled without any authorization or message. I am looking from answers from Telus
TELUS_Support's avatar
TELUS_Support
Icon for Official Support Team rankOfficial Support Team
6 months ago

Hi there, we're very sorry to hear this. Please send us a private message with your account details so we can look into this with you. 

  • Deebee's avatar
    Deebee
    Neighbour
    5 months ago

    Sent... thanks for following up

    • TELUS_Support's avatar
      TELUS_Support
      Icon for Official Support Team rankOfficial Support Team
      5 months ago

      Thanks Deebee, we replied to your PM. 

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