Forum Discussion
Caroline2
2 years agoNeighbour
How do you cancel Telus Home Voice Mail?
Simple as that. Need to cancel this ‘feature’ as it is creating problems with critical Medical appointments and other urgent matters. History: Prior to being forced to Fibre our stand-alone answe...
- 2 years ago
Arguably, you just have to change your habit from looking for the blinking light to lifting the handset, but here is one interim solution until you have the voicemail service removed:
set the number of rings for the Telus voice mail to 9 rings, and your answering machine to some lower number such as 5.
there is also a description in the help pages about cancelling your voicemail you could try.
Oakley
2 years agoNeighbour
I have the same problem. Only when I lift my phone it never b eeps to say I have a message. I tried making my home answr machine have much less rings than the telus one which i set to 9 rings. Still no messages on my home machine.
I have no answers but think I will ask co-pilot and see what she has to say. 😕
- TELUS_Support2 years ago
Official Support Team
Hello! We're here to help! You can always reach out to our Home Services team to inquire about making changes, or send us a private message and we'll be here to discuss further!