Forum Discussion
How do I cancel my order for the new Telus Tv box?
I hear the upgrade is terrible so I would like to keep my old bulky box, I put the order in for an upgrade today and the box is supposed to be shipped on Friday, but I would like to cancel this order...
Once you put in your order, you're hooped. I should have waited until Telus said you HAVE to change over to the new box.
TELUS_SupportOfficial Support Team
Hi, you should be able to get in touch with our client care via *611 to have the order cancelled if it hasn't been shipped out yet.
