Forum Discussion
Solved
Honeywell Redlink
Redlink thermostat and bridgeing Hi I saw solutions about enabling bridge mode for the Redlink thermostat connection issue. I tried the solution about enabling bridge on Lan Port 1. But did not wor...
I want to highlight the solution again for newcomers to this complicated thread. My Honeywell red link stopped working after my wifi upgrade to wifi6 smart modems. Strangely I could get it to work briefly for 5 mins at a time after a complete system reboot and plugging it’s Ethernet cable into either the NAH or the boost wifi modem. But then it would loose internet connection each time. The solution as described in this thread is to access the admin panel for the NAH then find the LAN settings and turn on bridge mode for one specific port (which you can do for lan port 1 using the small drop down selection). Then after the Nas reboot just plug the Redlink Ethernet into this LAN port 1 (you might have to switch an existing cable to another port to free it up). At last my redlink system works again!
This worked for me when setting up the REDLINK gateway the first time (it otherwise wouldn’t connect). However, the gateway keeps losing internet connection, please any updates on how to fix this?
SmoresGuy
TELUS Team Member
TELUS Team MemberThe TELUS Gateway or the REDLINK Gateway from Honeywell?
The REDLINK gateway from Honeywell is the one that keeps losing connection.
- SmoresGuy
Okay, thank you for confirming. I had heard about that before but I wasn't able to reproduce it, and the person who reported before said it had stabilized after a while. Hopefully you will find that to be your experience as well.
I connected it our T3200 modem that’s still hooked on to copper and it’s been working the past 24 hours - I’ll take that 🙂
