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Home services cancellation fee applied despite special circumstances agreement
Last summer I contacted telus to renew our father in law's internet and home service agreement. I was offered a good plan but I explained, I'm the POA for a 91 year old senior with dementia. He likel...
Hi deacon35 - We're sorry to hear that this is happening and we can understand how you must be feeling, we'd like to take a closer look at the account to see what we can do. Look out for a message from us!
TELUS_Support
Official Support Team
Official Support TeamHi deacon35 - We're sorry to hear that this is happening and we can understand how you must be feeling, we'd like to take a closer look at the account to see what we can do. Look out for a message from us!
Update, following contact by telus, the charge is being reversed. This employee was amazing to deal with! Thank you!
