Forum Discussion
Home Security Return - Getting emails
Hi, I cancelled my home security service and sent back the equipment with the provided Purolator waybill the day I got it. However, I keep getting emails saying I haven't returned the equipment. I checked the tracking and it says delivered.
Is this normal?
Thanks!
D
1 Reply
SubangiModerator
Hey bosdenise​! We hear you about those equipment return notices - that must be pretty frustrating, especially since you've already sent everything back! 😓 Would you mind shooting us a PM? We'd like to look into this and make sure our system gets updated properly.
