Forum Discussion
Home Phone Voice Mail Time Off
For some time now I have noticed that the time stamp on my voice mails is out by exactly one hour. Can anyone offer an explanation? TIA
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Anything further? I spoke with someone two weeks ago who said they would escalate this. So far zero response
The time zone as compared to local is applied twice
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The time stamp issue is with the app. I had to get a new weather channel app. OR I have to turn off GPS location or favorite location to get correct time.
Has NOTHING to do with an app! Its Telus’ HOME PHONE system
TELUS_SupportOfficial Support Team
Hey sgwade56 - The most common reason your voicemail timestamp is off by exactly one hour is a Daylight Saving Time (DST) synchronization error between your phone, your network carrier, and their voicemail servers.
That was my first thought, however, this is a TELUS Home Phone land line and my handsets all show the proper time.
- TELUS_Support
Hmm, I'm also thinking it could be because of a mismatch between your area code and the regional time zone configured on TELUS's network server, or a failure to properly recognize Daylight Saving Time.
