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sgwade56's avatar
sgwade56
Organizer
1 day ago

Home Phone Voice Mail Time Off

For some time now I have noticed that the time stamp on my voice mails is out by exactly one hour. Can anyone offer an explanation? TIA

1 Reply

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team
    1 hour ago

    Hey sgwade56 - The most common reason your voicemail timestamp is off by exactly one hour is a Daylight Saving Time (DST) synchronization error between your phone, your network carrier, and their voicemail servers.