Forum Discussion

Thisaruban's avatar
Thisaruban
Neighbour
1 month ago

Home internet

Hi

i have been going through trouble with internet service with Telus.  
getting calls with them take 3 hours of our time, when they fix the problem they charge for the service, then I call them again to get the money back they are doing poor business.  Is there any way terminate the contract without paying the penalty can someone care and get out of the Telus traps 

 

when 

 

 

1 Reply

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team
    1 month ago

    There wouldn't be a way to circumvent cancellation fees, but I'd be more than happy to help and alternative to calling you can reach out to us here in the future for support.