Forum Discussion
Saadafsy
6 years agoOrganizer
High Ping
I switched from Shaw 300 download and 15 upload to TELUS PureFibre 1 gigabit upload and download, On the Telus website it says that it is rated the #1 gaming isp in Canada, however in fortnite I am g...
- 6 years ago
RonAKA - Speed tests are a little different than the latency to the game server in question. Ookla will typically use the server closest to you so you'll often see a very low ping. Fortnite servers are in California. (Existing discussion about Fortnite latency) Change server locations on speedtest.net to one in California and you'll see the difference.
Saadafsy I'm on 25mbps bonded copper and get about 70ms average to Fortnite servers (east and west coast). It's playable for me at least.
The problem with Epic is they are using Amazon AWS for their peering/network. Most of the AWS nodes do not respond to ping tests. It's nearly impossible to tell where along the connection the additional latency is being introduced. Epic's tech support also has no idea what to do in regards to complaints about latency. I've asked them already on more than one occasion. I suspect the issue is likely with AWS but I don't know of any way to have Epic or AWS look into this.
Saadafsy
6 years agoOrganizer
Also in case if it doesn’t get better after a couple days is there any way to optimize?
- RonAKA6 years agoRockstar
I use a bonded modem 75 service (two copper lines) and get about 80 down and 20 up. Ping is 4 ms. I have not found any reason to convert to Fiber, despite the fact Telus has spent the whole summer digging up our neighbourhood including my front lawn. Telus Ookla test results below. If you have two copper lines coming in, this Internet 75 service may be better for gaming.
- Nighthawk6 years ago
Community Power User
RonAKA - Speed tests are a little different than the latency to the game server in question. Ookla will typically use the server closest to you so you'll often see a very low ping. Fortnite servers are in California. (Existing discussion about Fortnite latency) Change server locations on speedtest.net to one in California and you'll see the difference.
Saadafsy I'm on 25mbps bonded copper and get about 70ms average to Fortnite servers (east and west coast). It's playable for me at least.
The problem with Epic is they are using Amazon AWS for their peering/network. Most of the AWS nodes do not respond to ping tests. It's nearly impossible to tell where along the connection the additional latency is being introduced. Epic's tech support also has no idea what to do in regards to complaints about latency. I've asked them already on more than one occasion. I suspect the issue is likely with AWS but I don't know of any way to have Epic or AWS look into this.
- RonAKA6 years agoRockstar
I did a Fortnite ping test and the lowest I got was 56 to Ohio. However, it seems to me that the OP is concerned about ping speed due to hardware and service to the residence. To eliminate the issue of ping delay in the overall network and just focus on what the local hardware and service is contributing it seems to make sense to me to do a test to the closest server. There is not much you can do to fix the overall internet speed, but you can change your local hardware and service.