Forum Discussion
alisaart
26 days agoNeighbour
Hidden cancelation fees
I fell victim of the very scammy sale practice from Telus. I was signed up through a door-to-door sale in 2023. The salesperson clearly stated there were no hidden fees or cancellation penalties. Bas...
TELUS_Support
Official Support Team
25 days agoSorry to hear about your negative experience with the SmartHome security service and the issues you've faced Alisaart. This is definitely not the level of service we strive to provide. We'll send you a PM shortly to look into this for you.