Forum Discussion

alisaart's avatar
alisaart
Neighbour
2 months ago

Hidden cancelation fees

I fell victim of the very scammy sale practice from Telus. I was signed up through a door-to-door sale in 2023. The salesperson clearly stated there were no hidden fees or cancellation penalties. Bas...
fees
Home Services
Security
TELUS_Support's avatar
TELUS_Support
Icon for Official Support Team rankOfficial Support Team
2 months ago

Sorry to hear about your negative experience with the SmartHome security service and the issues you've faced Alisaart. This is definitely not the level of service we strive to provide. We'll send you a PM shortly to look into this for you.

Related Content