Forum Discussion

Neighbour

12 months ago

Help! I am locked out of my Optik TV line up! Did I fail to upgrade

Wednesday last week, all I was good, Turned the TV off, but on Thursday when I turned the TV on for the evening news, I was greeted with a message that says CTV Edmonton HD You are not currently...

TELUS_Support

Official Support Team

12 months ago

Hi there, there may be a provisioning issue but we want to make sure. Please expect a message in your inbox form us

Related Content

Upgrading or Changing Your Smartphone
If you've recently upgraded or changed your smartphone, there are a number of things to be sure to do. We've got some resources below to help you with your new device. Ordering Online Most flag...
A-B
3 years ago
12KViews
0Comments
Telus door lock error message-not fully locking
Telus door lock with deadbolt and keypad - getting an error message that could not lock or unlock due to mechanical issue. Deadbolt locks but it doesn't think it's locked so it keeps beeping as if it...
Solved
DSmith
3 years ago
11KViews
3Comments
Smart Lock showing unlocked even though it is locked.
Hi It is challenging to reach support person on phone. I have been waiting from last 2 hours and no luck so far. My app and control pannel is showing my door is unlocked though it is locked. If i tr...
Solved
Midhasum
3 years ago
4.3KViews
3Comments
Door lock showing unlocked even though it's locked
Door locks but panel and app shows unlocked. It's been an ongoing problem since installation. Some days it works, but most of the time it doesn't. Battery is good.
Solved
ampargyle
2 years ago
1.4KViews
1Comment
IPV6 Help
I'm trying to set up IPv6 connection on an T3200M but I'm only getting "No network access" error. I'm not sure where else to start to get this fixed (called and they said they didn't know either). ...
Solved
hoantrinh
3 years ago
7.6KViews
7Comments

Forum Discussion

Help! I am locked out of my Optik TV line up! Did I fail to upgrade

Related Content

Upgrading or Changing Your Smartphone

Telus door lock error message-not fully locking

Smart Lock showing unlocked even though it is locked.

Door lock showing unlocked even though it's locked

IPV6 Help

Recent Discussions

EQUIPMENT RETURN

Dropping packets with my new Fibre upgrade

Telus wants $7 per month to setup email address

Call Screen Not Working

Someone else is watching on my account