Forum Discussion
TMJohnson
3 years agoNeighbour
Help desk no help
Trying to get fiber hooked up to our new to us house. 1st tech found fiber cable broken. He rebooked a service call. 2nd tech arrived found the cable not repaired. Confirmed no signal from main box. E...
TMJohnson
3 years agoNeighbour
Update:
Telus sent a technician, and fixed the hole in the house.
Telus sent a technician, and fixed the hole in the house.
A-B
Community Manager
3 years agoHello. Happy to hear that the technician was able to take care of the hole in your house, but this experience overall is definitely not what we want our customers to have. Please advise if there's anything further you'd like done or if you'd like to speak with someone regarding this situation. Thanks.