Forum Discussion

Spice's avatar
Spice
Organizer
1 year ago

Hayu Down for Maintenance

About 5 days ago we added Hayu to our Optik TV package.  Hayu has been down for maintenance the whole time since we added it.   Is it worth it to wait 2 hours with customer service to try and get a...
suzieq123's avatar
suzieq123
Neighbour
1 year ago

Me too.  I signed up for Hayu three days ago and I just keep getting a TELUS message saying it is under maintenance.  When will it be working? 

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team
    1 year ago

    We’re currently looking into some ongoing issues with Hayu. At this moment, there’s nothing more needed from your end, but we'll be sure to keep you updated as soon as we have more information.

    • Dleelee's avatar
      Dleelee
      Friendly Neighbour
      1 year ago

      It's been 15 days at least this is crazy. With all the technology you should have this figured out by now. I certainly hope there will be a discount for a channel we're not receiving.

    • Spice's avatar
      Spice
      Organizer
      1 year ago
      Thank you for looking into this for me.
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