Forum Discussion
Hayu Down for Maintenance
About 5 days ago we added Hayu to our Optik TV package. Hayu has been down for maintenance the whole time since we added it. Is it worth it to wait 2 hours with customer service to try and get a...
Yes we've restarted and sane message appears. I have attached a screenshot of the message on the TV.
Thanks,
TELUS_Support
Official Support Team
Official Support TeamWe've forwarded it off to our Optik team who will investigate. We'll let you know once we hear back!
Hi Telus support, do you have an eta or explanation on why this is still not working? I can access a few shows by launching the channel from On Demand - Now Streaming section, but even this is only allowing a few shows. Trying to launch Hayu channel 336 from optic tv is not working at all.
I’m having the same issue. Got Hayu added to my package 2 days ago and been down the entire time with the same message
- I sure hope we will all be getting a credit of some sort for the amount of time this has been down. We haven't been able to access it since we added it to our package. Seriously considering removing it completely.
- I've tried to remove it off the app it won't let me do it I'm waiting for a phone call back now.
- TELUS_Support
Not as of yet, but our team is actively working on it with high priority.
- Thank you.
