Forum Discussion

Amanda62's avatar
Amanda62
Neighbour
1 month ago

Have not been able to use cable services paid for since August 29. Please help.

Have not been able to use my cable service on 2 TV's out of 3, and my subscription has been paid. I am unhappy with lack of service.

2 Replies

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team
    1 month ago

    Hi Amanda62 - Can you please share with us more details on the situation of the TV's? Thank you!

  • Nighthawk's avatar
    Nighthawk
    Icon for Community Power User rankCommunity Power User
    1 month ago

    More details are needed. Are the set top boxes connected correctly and the TVs set to the right input? What do you see on the screens for the two that are not working?