Forum Discussion
Guide is not working properly - blank channels
On top of My Favorites not working, in the last couple of month, when using the Guide, the channels are blank. I scroll through and there is no program titles showing. I have to scroll back in time a...
KHR
TELUS Team Member
TELUS Team MemberThe development team pushed an update to the TELUS TV Digital Box over the past few days that included a fix for guide loading. The new version is 1.25.10.300 (found in Settings > System information > App version). Can you please report back whether your experience is improved? Thank you!
- Hello,When I turned on my TV last night, there were still blank channels on the guide. So I restarted the system and it seems to be working.dm63
TELUS_SupportOfficial Support Team
Great, thanks for the update!
