Forum Discussion
Gmail Migration
Most people discussing the migration of Telus email to Google Mail are coming with questions and/or complaints. This is unnerving as I contemplate initiating the migration. It would be helpful to k...
My conversion was a nightmare. Every mail moved over to google however now my Outlook 2016 client will not recognize the imap google server and my contacts are totally messed up. I am an ex 20 year employee of Telus and understand IT pretty well. Telus "help desk" said wait 24 hours and see if it works...and its been 3 days and it still doesn't work on Outlook. Fair warning to others...this migration is not well planned. Back up your old info.
--------> I would also HIGHLY suggest that if you have not used your telus online webmail contacts as your primary contacts; that before you go through this migration that you delete every single contact inside of the telus webmail and then upload (import) the contact list that you do use regularly into the telus webmail......or else your contacts will be as messed up as mine.
My emails transferred over, but not my contacts, notes or calendar.
Also I cannot set up telus email in Outlook 365 on my laptop
For those having apparent issues with contacts, my experience might be of use. Google annoyingly has Contacts as an app unto itself, which you have to pick from the Apps grid. After conversion, my contacts weren't visible in that app. However, when I tried to compose a new message and entered the beginnings of a contact/addressee, I was presented with the pick list with the appropriate contacts listed. That was evidence that they made it through the migration. Coincidentally, a friend mentioned that her apparent problems with the migration had resolved when she shut down her computer that night and started up the next day. Behold, the contacts were now listed in the Contacts app. So, I tried the same thing. I shut down and rebooted, and the Contacts appeared in the Contacts app.
This note may be too late to solve some people's frustration, but it might be of use to others.
Yes, with Google, mail, contacts, and the calendar are all separate apps. I don't particularly like that aspect, but I guess they must do it to keep the app size down?? That was what I like about Thunderbird. It had all functions in the one program. I pretty much have it back to that state, but it is a bit more complicated with Google and my iPhone in the picture. I now have Thunderbird contacts, Google Contacts, iPhone Contacts, and Ooma Contacts (VOIP) that I am trying to keep all in sync. It is still a bit of a work in progress... I guess what I have gained in this whole forced migration to Google is that I now have mail and a calendar on my iPhone.
Are you trying to set up Outlook using POP3 or IMAP? I recall seeing some posts indicating there are issues using POP3 and the new Gsuite Gmail. I set my Thunderbird up using IMAP and it worked fine. I previously had Thunderbird set up with POP3 on the Telus Server. However, I was scared off trying to do it based on the negative posts here.
