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Global News not recording
Global News at 6:00 pm is not recording even though it is scheduled and appears on the scheduled list on my pvr. I have been recording this for years without a problem until the last three months. Ev...
- I was able to reschedule these programs after restarting my digital box. This seems to have fixed the issue I was having 😀🤞
TELUS_Support
Official Support Team
Official Support TeamThat's definitely odd. Have you tried removing the recording from your scheduled list and re-adding it? Or trying to record it from a different channel (if it's airing simultaneously on a different channel as well) ?
It appears to be just the news channels as I tried to record both BBC News and Global Tv news at 11:00 pm yesterday. Neither show recorded although they both appeared in my scheduled list for yesterday.
This morning I cancelled the series record for these shows and restarted my digital box. Then I set a new recording for tonight.
Hopefully this will solve this issue with news channels. I will let you know what happens tomorrow.
- I was able to reschedule these programs after restarting my digital box. This seems to have fixed the issue I was having 😀🤞
- TELUS_Support
Amazing, thanks for letting us know! Really appreciate your patience. Let us know if you ever encounter any other issues!
- TELUS_Support
Sounds good, thank you!
