Forum Discussion
Frozen screen
Screen is stuck on Your Optik TV digital box is initializing. Tried unplugging, rebooting and nothing working
FuzzyLogic
Community Power User
Community Power UserThis can take some time. Is it the PVR or a Set Top Box? If it's the Set Top Box possibly a wi-fi issue. Here is the Telus procedure for getting things back up and running. If that still doesn't work you will likely need to contact Telus:
