Forum Discussion
CityKitty
7 years agoCoach
Free Unlimited Internet
I received a mail telling me I was nearing my limit, so I went to look at upgrading. On the welcome page it says I can get unlimited internet free if I'm on a 2-year plan. I am on the plan but can't f...
- 7 years agoJust type "speak to person" and that should get you a real person.
CityKitty
7 years agoCoach
Ok yes that's just a bot that can't seem to understand my question. Is there no actual customer support?
xray
7 years agoHero
Just type "speak to person" and that should get you a real person.
- CityKitty7 years agoCoachI had no idea! I sent an email so I'll wait for a reply. Good info if I still need to contact them. Thanks much! 💖
- xray7 years agoHero
I've never contacted them via email. Email has it's advantages over Chat especially if you are on the go and multi-tasking.
Let us know what how quickly they respond.
As for the Bot on Chat, it's has limited smarts but it is usually obedient if you ask for a real person. :smileywink:
- CityKitty7 years agoCoachEmail was quick and they set me up the next day.