Forum Discussion

CityKitty's avatar
CityKitty
Coach
7 years ago
Solved

Free Unlimited Internet

I received a mail telling me I was nearing my limit, so I went to look at upgrading. On the welcome page it says I can get unlimited internet free if I'm on a 2-year plan. I am on the plan but can't find anywhere to upgrade to free unlimited. Can anyone tell me what to do?

Thanks in advance.
  • xray's avatar
    xray
    7 years ago
    Just type "speak to person" and that should get you a real person.

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  • xray's avatar
    xray
    Hero
    7 years ago
    Contact a customer service rep using online Chat and they should be able to add Unlimited Internet to your plan.
    • CityKitty's avatar
      CityKitty
      Coach
      7 years ago
      Thanks so much. I have tried to find a chat with no luck. Can you point me in the right direction please?
      • xray's avatar
        xray
        Hero
        7 years ago

        The Chat link is available on many pages during the Chat service hours. You should see the icon in the lower right corner off the My TELUS logon page as well as many other pages.

         

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