Forum Discussion
Free TV Order Delay
I signed up for telus services and was told I would get a free tv. It has now been 10 weeks since I got my services but no TV. Telus told me to reach out to Samsung and refuses to look into it. wa...
Still nothing.
I noticed that Telus Support said that they were looking into this three months ago. Did you get any help? It's hard to believe that they would actually refer you to Samsung. It's just common sense that you need to deal with Telus on this and Telus needs to deal with Samsung.
Nope, still dealing with it. Ive talked to loyalty, care everywhere. Seems like telus doesnt care.
TELUS_SupportOfficial Support Team
This, of course, is not true. As per our private conversation over the past while, our team is investigating the delay. We'll reply to your latest private message, thanks.
- TELUS_Support
We're sending you a private message to go over the specifics.
