Forum Discussion
Notimpressed420
2 months agoOrganizer
Free TV Order Delay
I signed up for telus services and was told I would get a free tv. It has now been 10 weeks since I got my services but no TV. Telus told me to reach out to Samsung and refuses to look into it. wa...
TELUS_Support
Official Support Team
21 days agoAs we already discussed, we're looking into getting an update for you. As soon as we get one, we'll let you know.
Notimpressed420
21 days agoOrganizer
i have had to chase telus down. It has now almost been 16 weeks. That is TWICE the time period that telus has promised.
- TELUS_Support20 days ago
Official Support Team
We are still following up on this. Please send us a message so we can further assist.
- Notimpressed42014 days agoOrganizer
I sent a message and no one followed up with me.
- TELUS_Support13 days ago
Official Support Team
We'll reply to your private message asap. Appreciate your patience!