Forum Discussion
Notimpressed420
4 months agoOrganizer
Free TV Order Delay
I signed up for telus services and was told I would get a free tv. It has now been 10 weeks since I got my services but no TV. Telus told me to reach out to Samsung and refuses to look into it. wa...
TELUS_Support
Official Support Team
3 months agoAs we already discussed, we're looking into getting an update for you. As soon as we get one, we'll let you know.
Notimpressed420
3 months agoOrganizer
i have had to chase telus down. It has now almost been 16 weeks. That is TWICE the time period that telus has promised.
- TELUS_Support3 months ago
Official Support Team
We are still following up on this. Please send us a message so we can further assist.
- Notimpressed4203 months agoOrganizer
I sent a message and no one followed up with me.
- TELUS_Support3 months ago
Official Support Team
We'll reply to your private message asap. Appreciate your patience!