Forum Discussion

matonbrews's avatar
matonbrews
Neighbour
2 years ago

Free 55 inch 4k Samsung TV

I signed up for an internet+optik tv bundle last Nov 18. The offer comes with a free Samsung TV. It has been more than 9 weeks and we have not received it yet. Does it really take this long?
Tbone44's avatar
Tbone44
Neighbour
10 months ago

I am in the same boat, its been almost  2 months now and no shipping confirmation yet. can you assist me with an answer as I spoke to TELUS and they gave me Samsung's # and they reversed it back to TELUS. 

  • Dimo-X's avatar
    Dimo-X
    Icon for Moderator rankModerator
    10 months ago

    Is that 2 months from the installations date Tbonne44? It can take up to 4-8 weeks from the date you have services installed (not ordered).

    • Tbone44's avatar
      Tbone44
      Neighbour
      10 months ago
      Installed on November 10th!

      Thanks
      Tim
      • Dimo-X's avatar
        Dimo-X
        Icon for Moderator rankModerator
        10 months ago

        Gotcha, we'll send you a private message so that we can take a look for you.

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