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Fibre issues unresolved
Yesterday someone from the head office, I’m guessing, fixed the agreement of our phones. Thanks! Two problems still remain though. 1st We had on both land lines World 60. One is still on, thanks bu...
Today after a long time of problems one after another it seems 🤞that all is working. Hoping it will stay like that. Thanks to the support team for helping us out. 🙏
I made a mistake, sorry, our fibre is 250 Mb not 250 Gb.
Still waiting from Telus to fix the fibre wifi not getting to the second tv box. Beside the billing issue for the second line
TELUS_SupportOfficial Support Team
Thanks for clarifying. Have you been in touch with anyone over the past 3 days? I just want to make sure our specialist doesn't undo any progress in case someone else is working on it.
It’s easy: no progress has been made and I just wrote on this forum. Calling Telus is a nightmare, avoiding that at all costs. I don’t know if you’re the same person who last week promised to get in touch with me if things weren’t resolved, but till today no sign of life…
