Forum Discussion
TelusCustomerVa
2 years agoHelpful Neighbour
Fiber Optic
One day TELUS offer us to install new top of the line fiber optics super speed internet in our Strata. Free! What a deal. Something is FREE in Canada. We accepted thinking that it will be quickly co...
Nighthawk
Community Power User
2 years agoThat is something you'll need to talk with your strata about. They would have been the ones to approve the fibre installation and they will be the ones to deal with how the lines were installed. I'm on my condo board (since 'strata' isn't used in Alberta) and I did go through the process of getting Telus fibre run to my building several years ago. Individual unit owners had no control over anything attached to common property so any issues (and there were nearly none) had to go through the board and the Telus rep assigned to the board for the installation. That includes for in unit issues related to the initial installation as things were dealt with much faster that way.