Forum Discussion
Kodalidatta
3 years agoNeighbour
Failed to notice contract error
I called in telus last October 2022 at the end of my contract fot internet service. I wanted to cancel since plans offered by telus are almost double the price of competition (freedom Mobile home inte...
Fabylous
3 years agoNeighbourhood Alum
Hi Kodalidatta sorry to hear about what happened with the contract in the 1st place. If you still have the email with the offer and it says it is on a 2 year term, it should be honored. I suggest you speak to our loyalty team to revisit the terms of the offer and have alternatives.