Forum Discussion
Extreme Packet Loss / Late Packet Issues every few days?
Hi all, Every few days (sometimes multiple times a day), packet loss will go through the roof. This affects things like Facetime, Zoom, and even games and has been extremely inconvenient. A reboot o...
90% of the time the problem is with the router - mis-configuration normally. Resetting is another option. There are help files to guide you through it. The problem with game servers could definitely be with the game server itself. Ping them from the diect connection or use Pingplotter (free version) to the game server to see which server node is causing the problem. You can do this within your LAN to check your own router too. Now Telus have gone to all fiber connections it is rare that they have dropped packet problems on their servers - they get alarm bells and can isolate the problem server easily now.
