Extreme Packet Loss / Late Packet Issues every few days?

There are a few other things you can try to check:

- When the lag hits, try plugging a laptop directly into the 10G LAN port on the back of your NAH, bypassing the B30A router completely. If packet loss still occurs over a hardwire, the issue is definitely outside on the fiber line or in the NAH itself, not your Wi-Fi 7 router.

- Look at your NAH during a spike. Are there any momentary amber flashes on either the '10G' or 'Optic' lights? If so, it confirms the fiber transceiver outside is struggling to maintain a clean light signal.

If either of those confirm further investigation is needed, let us know. We can gather your account info and get you in touch with some help!