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1955Chevrolet's avatar
1955Chevrolet
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2 years ago

Eufy Doorbell - Need 2.4 access only - not mixed with 5

Hi. Need some help. I have a S330 Eufy wired doorbell. First time I set it up, it was a breeze using the older flat dish looking booster.  I live in  British Columbia, and have wifi 6.     I now ha...
Doorbell
eufy
Dimo-X's avatar
Dimo-X
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8 months ago

Very odd, disabling Band Steering / Smart Steering should've been able to get the camera connected on the 2.4Ghz band. Steps for that are at https://www.telus.com/en/support/article/smart-device-troubleshooting under the "Disable Band Steering to separate the 2.4GHz and 5GHz bands" section. But looks like you got a new doorbell cam and glad it's working ok. 

1955Chevrolet's avatar
1955Chevrolet
Organizer
8 months ago
Dimo-X wrote:

Very odd, disabling Band Steering / Smart Steering should've been able to get the camera connected on the 2.4Ghz band. Steps for that are at https://www.telus.com/en/support/article/smart-device-troubleshooting under the "Disable Band Steering to separate the 2.4GHz and 5GHz bands" section. But looks like you got a new doorbell cam and glad it's working ok. 

I tried that. Trust me, I tried everything and every setting by adding or taking away and the special band didn’t work either. 

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