Forum Discussion
WildfireGuy
1 year agoNeighbour
Escalation Inquiry
Hello everyone,
I'm curious to know how to escalate an issue beyond an escalation manager?
The short version of the story is my partner (Trina) and I are supporting my brother in law (Kevin) ...
TELUS_Support
Official Support Team
1 year agoWe can definitely look in to the escalation for you. Send us a private message and we can investigate.
tiacaouette
1 year agoNeighbour
Hello, I also have an issue that I want to speak with a manager about. Who can I email or call without being transferred over and over again? I have already been waiting and received no replies.
- TELUS_Support1 year ago
Official Support Team
Hello tiacaouette, we'll respond to your private message shortly, thanks!