Forum Discussion
Nealio
8 months agoFriendly Neighbour
Error Message ERR_AGL_ACN-3545
I can login to the Telus app but not telus tv. I get Error Message ERR_AGL_ACN-3545 when attempting login with same username and password. It is very frustrating because we subscribe to a high data p...
FrostBitten4x
7 months agoOrganizer
Same issue, and have spoke to Telus tech support several times. They keep saying they can't do anything so they send it to the next level, and to expect a call back, over a week and still no call back. I am one of their longest customers and this is making me want to cancel all my services due to their declining technical support.
- Nealio7 months agoFriendly Neighbour
Do you have an optik account? Was told you must have that for telus tv app to work. Mobile plan with data is not enough. Must have optik as well
- FrostBitten4x7 months agoOrganizer
This worked as early as 2 weeks ago, then it stopped working. Still no call back, great customer service Telus, or should I say the next Shaw. Shaw lost a ton of market share and my business when they started doing the same thing.