Forum Discussion
Paleniky
2 years agoNeighbour
ERR_AGL_ACN_3545 - Login Failed
I have reset my password, I can login to myTelus with no issues, cannot login to my phone Telus TV+, or my account with the new Telus box that we installed (the little 4x4box). Don't want to stay on...
TELUS_Support
Official Support Team
2 years agoHey robertrr tamraa Jorth Capouf Chaddell Paleniky StreamFamily
Our Optik team has asked for your account info to investigate this particular error. If you're still experiencing it, please send this account a private message with the subject line "ERR_AGL_ACN_345" and we can verify your accounts and gather that info for our team's investigation. Thanks!
mrjeff
2 years agoNeighbour
ERR_AGL_ACN_345
Account [Mod edit: Removed personal info]
- telmis2 years agoFriendly Neighbour
Solved,
Load an earlier apk from here, I used the Jan 24 release.
https://optik-tv-go.en.uptodown.com/android/download/120943162
- telmis2 years agoFriendly Neighbour
There is a security issue with the tv+ app. The password field is adding my password to my personnal word list. It is therefore not a true password field and is a huge security risk
- mrjeff2 years agoNeighbour
Unable to log in to TV+ App. Wasted time with support. Why cant the tech team get this fixed. Error code 3545.