Forum Discussion
ERR_AGL_ACN_3545 - Login Failed
I have reset my password, I can login to myTelus with no issues, cannot login to my phone Telus TV+, or my account with the new Telus box that we installed (the little 4x4box). Don't want to stay on...
Having the same issue. What is the solution to fix this
Having the same issue. Please advise.
You have to call in and get help from techincal support. Took them a bit to sort out the problem
TELUS_SupportOfficial Support Team
Feel free to send us a private message and we can gather your info to pass along to our team.
- TELUS_Support
Hey robertrr tamraa Jorth Capouf Chaddell Paleniky StreamFamily
Our Optik team has asked for your account info to investigate this particular error. If you're still experiencing it, please send this account a private message with the subject line "ERR_AGL_ACN_345" and we can verify your accounts and gather that info for our team's investigation. Thanks!
ERR_AGL_ACN_345
Account [Mod edit: Removed personal info]
Solved,
Load an earlier apk from here, I used the Jan 24 release.
https://optik-tv-go.en.uptodown.com/android/download/120943162
- TELUS_Support
Hello. We'll respond to your private message now, thanks.
