Forum Discussion
Paleniky
2 years agoNeighbour
ERR_AGL_ACN_3545 - Login Failed
I have reset my password, I can login to myTelus with no issues, cannot login to my phone Telus TV+, or my account with the new Telus box that we installed (the little 4x4box). Don't want to stay on...
giantbrownguy
2 years agoRockstar
I just resolved mine with TELUS Support. We aren't sure if it was their backend work, or on my end, I changed my email. One of the two resolved it, so I would try changing your email and see if that works. It might be a way to force a reset of your email on the account.
- tamraa2 years agoNeighbour
Do you know what they did on the back end? I am currently on the phone with tech support but nothing is working so far.
- TELUS_Support2 years ago
Official Support Team
Can you try @giantbrownguy suggestion? This should resolve it. Let us know.