Forum Discussion
whlee27
2 years agoNeighbour
Equipment retrun
I returned my internet equipment about a month ago, following the instructions. I tracked the item today, and it still shows as 'Out for Delivery.' I checked with Canada Post, and they said that for ...
UDON
2 years agoOrganizer
Noticed another email from Telus asking me to return equipment. I've already done this via dropping off my packaged box at a Canada post office few months back, with the relevant shipping label and the package going to Richmond, BC. Oddly, there is no list of equipment in the body of the email, it just states: EQUIPMENT MODEL. Can I just ignore this?
TELUS_Support
Official Support Team
2 years agoYou can send us a private message, and we'll look into whether you've been charged since you mentioned it’s been a few months since you returned your equipment.