Forum Discussion
RonAKA
6 years agoRockstar
Email: "Your TELUS My Account profile is locked"
I few weeks ago I got an email with this title. A snip of the body of the email is below. I checked my account and I could sign in fine, so I just ignored it. Now in the last day I have received this...
- 6 years agoI changed my account login from my Telus email many years ago to a non-telus domain.
See my post below about some suggestions.
https://forum.telus.com/t5/My-Home-Account/Unauthorized-Access-Telus-Profile-Locked/m-p/113645/highlight/true#M2252
NFtoBC
Community Power User
6 years agoDo you use your email address as your login?
Do you use that email address anywhere else, such as to send emails?
If these are the case, then how do you feel your personal information has been compromised?
Your email has likely been shared with thousands of individuals and companies.
RonAKA
6 years agoRockstar
I do use my email address as my log in. I didn't think there was a choice. Is there a way to change it to something else?
- RobBar6 years agoFriendly Neighbour
In Telus ,, you can setup an Alias, infact the original email name you get is a blip of xnnxnnx. telus.net as your but you can change to your hearts desire.
In my case the mobile app I use with my email id to my account uses a different pw then to my same id on my telus gmail account which means they are not hacking into the email account gmail itself only to the mobile app
So Telus has a problem period
- NFtoBC6 years ago
Community Power User
I have no idea. If you choose to explore this possibility, please share your results!
- xray6 years agoHeroI changed my account login from my Telus email many years ago to a non-telus domain.
See my post below about some suggestions.
https://forum.telus.com/t5/My-Home-Account/Unauthorized-Access-Telus-Profile-Locked/m-p/113645/highlight/true#M2252